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Privacy Policy

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Your data privacy explained for secure and transparent wholesale transactions

Privacy Policy

B2B Mobile Wholesalers (Trade Customers Only)

Last updated: 2 February 2026

1. Introduction

This Privacy Policy explains how Orso Distribution NI Limited, trading as B2B Mobile Wholesalers (“we”, “us”, “our”), collects, uses, stores and protects personal data when you interact with our business, our website https://www.b2bmobilewholesalers.com and our services.

We are a business-to-business (B2B) wholesale electronics supplier, serving professional buyers such as resellers, exporters, retailers, refurbishers, distributors and online sellers across the UK, Europe and international markets.

We are committed to protecting personal data and complying with all applicable data protection laws, including:

  • UK General Data Protection Regulation (UK GDPR)
  • EU General Data Protection Regulation (EU GDPR)
  • UK Data Protection Act 2018

This Privacy Policy applies only to business interactions and trade relationships. We do not target or knowingly process personal data relating to private consumers acting outside a business capacity.

2. Who we are (Data Controller)

For the purposes of applicable data protection laws, the data controller is:

  • Orso Distribution NI Limited
  • Trading as: B2B Mobile Wholesalers
  • Registered in Northern Ireland
  • Company Number: NI699955
  • VAT Number: XI485910755
  • Registered Office:
  • 4 Hill Street, County Down, Newry, BT34 2BW
  • Northern Ireland

3. Scope of this Privacy Policy

This Privacy Policy applies to personal data collected through:

  • Our website
  • Trade account applications
  • Enquiries and communications
  • Orders, invoices and deliveries
  • Buyback, trade-in and refurbishment services
  • Business meetings, calls and correspondence
  • Marketing communications (B2B only)
  • Compliance and verification processes

It does not apply to third-party websites linked from our site.

4. What is personal data?

“Personal data” means any information relating to an identified or identifiable natural person.

In a B2B context, this may include:

  • Names of directors, owners, employees or representatives
  • Business email addresses
  • Business phone numbers
  • Job titles or roles
  • IP addresses
  • Delivery contact details
  • Identification documents used for verification

It does not include anonymous or aggregated data.

5. Categories of personal data we collect

5.1 Identity and contact data

  • Full name
  • Job title or position
  • Business email address
  • Business telephone number
  • Company name and registration details

5.2 Account and transaction data

  • Trade account records
  • Order history
  • Quotes and invoices
  • Payment references
  • Delivery addresses and contact persons

5.3 Technical data

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website usage data

5.4 Communication data

  • Emails
  • Messages
  • Call records (where applicable)
  • Enquiry forms

5.5 Compliance and verification data

  • VAT numbers
  • Business registration documents
  • Proof of address
  • Director or beneficial owner information
  • Anti-fraud or due diligence checks

6. How we collect personal data

We collect personal data through:

  • Direct interactions (forms, emails, calls, meetings)
  • Trade account registration
  • Order placement and fulfilment
  • Website usage (via cookies – see Cookie Policy)
  • Third-party verification providers
  • Publicly available business sources

7. Lawful bases for processing personal data

We only process personal data where we have a lawful basis under UK GDPR and EU GDPR.

7.1 Contractual necessity

Where processing is necessary to:

  • Set up trade accounts
  • Process orders
  • Deliver goods
  • Provide agreed services

7.2 Legal obligation

Where processing is required to comply with:

  • Tax and VAT laws
  • Accounting requirements
  • Anti-fraud and financial regulations
  • Record-keeping obligations

7.3 Legitimate interests

Where processing is necessary for:

  • Running a wholesale business
  • Preventing fraud
  • Maintaining account security
  • Improving our services
  • Business communications

We balance our legitimate interests against your rights and expectations.

7.4 Consent

Where required, such as for:

  • Non-essential cookies
  • Certain marketing communications

Consent may be withdrawn at any time.

8. How we use personal data

We use personal data to:

  • Verify trade customers
  • Manage accounts and relationships
  • Process and fulfil orders
  • Arrange deliveries and logistics
  • Communicate about pricing, stock and services
  • Provide customer support
  • Comply with legal obligations
  • Improve website functionality
  • Protect against fraud and misuse

We do not sell personal data.

9. Marketing communications (B2B only)

We may send business-related communications to trade contacts, including:

  • Stock updates
  • Price lists
  • Service information
  • Operational announcements

You may opt out of marketing communications at any time by:

  • Using the unsubscribe link
  • Contacting us directly

Operational and contractual communications will still be sent where necessary.

10. Cookies and online tracking

Our website uses cookies and similar technologies.

Details of cookies used, purposes and consent management are set out in our Cookie Policy.

You can control cookie preferences at any time.

11. Sharing personal data

We may share personal data with trusted third parties, including:

  • Logistics and courier partners
  • Payment processors
  • IT and hosting providers
  • Accounting and professional advisers
  • Fraud prevention and verification services

All third parties are required to process data securely and lawfully.

12. International data transfers

As we operate internationally, personal data may be transferred outside the UK or EU.

Where this occurs, we ensure appropriate safeguards, including:

  • Adequacy decisions
  • Standard contractual clauses
  • Data processing agreements

13. Data security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure servers
  • Access controls
  • Data minimisation
  • Confidentiality obligations
  • Secure payment handling

Despite best efforts, no system is completely secure. We continually review and improve security measures.

14. Data retention

We retain personal data only for as long as necessary, including:

  • Contract duration
  • Legal and accounting requirements
  • Dispute resolution
  • Compliance obligations

Retention periods vary depending on data type and legal requirements.

15. Your data protection rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure (where applicable)
  • Restrict processing
  • Object to processing
  • Data portability (where applicable)
  • Withdraw consent

Some rights may be limited in a B2B or contractual context.

16. How to exercise your rights

To exercise your rights, contact us at:

Email: [email protected]

We may need to verify your identity before responding.

We aim to respond within one month, in line with legal requirements.

17. Complaints

If you believe we have not handled your data properly, you may contact us first so we can address the issue.

You also have the right to lodge a complaint with a supervisory authority:

  • UK: Information Commissioner’s Office (ICO)
  • EU: Your local data protection authority

18. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

19. Children’s data

Our website and services are not intended for childrenand we do not knowingly collect data relating to minors.

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Legal changes
  • Business operations updates
  • Regulatory guidance

The “Last updated” date will always indicate the latest version.

21. Contact us

For any questions regarding this Privacy Policy or data protection matters, contact:

22. Final statement

We treat data protection seriously and process personal data responsibly, transparently and lawfully.

By engaging with B2B Mobile Wholesalers, you acknowledge that you have read and understood this Privacy Policy.

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